support@nxtedition.com


At nxtedition we understand how important quality support is to our customers.
That’s why we have 3 comprehensive support plans that provide solutions when issues crop up from time to time.

We also offer some tailored support features for both small and large soft and/or hardware installations, to meet our customers needs and requests. We can also accept feature requests which can be accommodated into future releases. Regardless of the size of the installation you can be assured of a fast and high quality response and a solution according to your choice of package.

Our Support Plans

Gold Support

  • Availability:
    24 hours / 7 days a week
  • Communication channels:
    Unlimited Web-support & phone support
    (1h response)
  • Software upgrades:
    Included
  • Fast Hardware Substitute:
    Included
  • Customised on site support:
    Optional
  • Onsite support:
    Optional
Enquire Now!

Silver Support

  • Availability:
    Business hours
  • Communication channels:
    Unlimited Web-support & phone support
    (4 h response)
  • Software upgrades:
    Included
  • Fast Hardware Substitute:
    Optional
  • Customised on site support:
    Optional
  • Onsite support:
    Optional
Enquire Now!

Bronze Support

  • Availability:
    Business hours
  • Communication channels:
    Unlimited Web-support
    (1 business day response )
  • Software upgrades:
    Included
  • Fast Hardware Substitute:
    Optional
  • Customised on site support:
    Optional
  • Onsite support:
    Optional
Enquire Now!

For any questions regarding our pricing plans above, don’t hesitate to contact us!


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